Customer Rating: 
Summary: Very useful...
Comment: Useful and practical advice by a man who knows his business inside out. Well written and a pleasure to read, I would recommend this book to anyone interested in retailing.
Customer Rating:
Summary: brilliant brilliant brilliant
Comment: If you can only afford one book to help you with your retail business - GET THIS ONE!
I have used it as a basis for training days with my staff and these have been amongst the most successful we have run in 4 years. It has helped to re-energise and re-focus all our efforts, so that everyone knows - and buys into - where we are going and how we will get there. I shall be buying a copy for each one of my permanent staff team!
Customer Rating:
Summary: very interesting reading
Comment: My girlfriend and I have opened up a clothes store recently and are working hard to let it survive the first few difficult years. Although this book gives many tips for bigger stores, I have found great insights and tips that make it valuable for us to try and stay ahead of the competion.
Customer Rating:
Summary: For team members and managers in any job, anywhere..
Comment: I purchased this book after being offered a managerial role in retail. Knowing little about the industry, I was looking for a book that could tell me everything... from shop floor to staffing.This book not only taught me all I needed to know but gave me confidence and passion to go ahead and be a great team member. I made notes all over it as by page 2 I knew I wasn´t going to be passing it on to anyone else!
Easy reference, interesting to read - I took it on holiday - excellent section on people management and lots of information and advice that would apply to most office jobs, work teams and managers everywhere, not just in the retail industry. Also written by a normal guy who has had a long and successful career in retail, not a stuffy professor with a PhD. Thoroughly recommended.
Customer Rating:
Summary: If you're in a hurry, this is for you!
Comment: I bought this just as we were opening our first shop. It's quick to read, makes sense and is easy to remember. Even so, I still have it by the bed and go back to it when I need some new ideas. I just wish there was a number 2 version with more detail. Loved it.
