Customer Rating:  
Summary: Stopped working
Comment: Found this quite versatile, nice dissolves, time line etc. All of a sudden just doesn't work anymore even after reloading programme. 1st scene will drop into timeline/storyboard but impossible to add any more scenes.
Customer Rating:
Summary: At Last!
Comment: Having taken a great deal of camcorder footage on a recent touring holiday in Canada, I turned to my long owned(but little used)Pinnacle Studio 9 editing package. After some initial difficulty,I eventually captured the project into the software. That's when the problems started!
It took many,many attempts to edit the first hour of video because of repeated hangups/crashes, which meant computer restarts each time.
However,after sheer dogged determination, and taking each editing process very slowly, I achieved the desired edit and moved on to the movie capture stage to start the process of transfer to DVD.
Hours and hours of attempts to render for this purpose caused variable crashes everytime!
My computer specifications met all the requirements on the box, but the program would not work and left me Very frustrated after so many lengthy periods of abortive effort.
I decided to try the free trial offered by Sony of their editing package, which looked fine and certainly appeared much more stable, and was very close to purchasing that package. However, there is something about the Pinnacle software which drew me back to try once more, and when I saw the Amazon much reduced price for the basic Studio 12 package I gave it another go.
Oh Blessed Relief!!
The project already created transferred easily to the new version and the movie was processed and burnt successfully to DVD on the first attempt. Also subsequent captures and editing has proceeded smoothly without problems and the earlier frustrations have almost been forgotten. Therefore, it's thumbs up from me to Pinnacle 12.
But, Pinnacle, I cannot give you the full stars because of the earlier pain.
Customer Rating:
Summary: Compatibility problem with Samsung camcorder
Comment: I bought this product to use with the new (Sep 08) Samsung VP-MX20 camcorder. However, I have not been able to persuade Studio 12 to work with the H.264 encoded MP4 files that the MX20 outputs onto SDHC cards. A letter and an e-mail to Pinnacle asking for clarification have both been ignored. I'm not impressed with their apparently non-existent customer service.
If you want to work with H.264 encoded MP4 files, I have now found that Corel's VideoStudio Pro X2 copes perfectly.
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